Job Description

DESCRIPTION

We are seeking a Sr. Manager, Employee Relations to support Amazon Logistics (AMZL) operations on the West Coast. The successful candidate will have a demonstrated ability i) to quickly assess data, workplaces, behaviors, and relationships to identify risks and gaps in the work environment; ii) to develop and execute sustainable, scalable initiatives, mechanisms, and programs that affect long-lasting changes at all levels; iii) to influence leaders to win alignment, support, and change agents; and iv) to lead and develop our team of employee relations professionals. The Sr. Manager, Employee Relations will possess significant employee and labor relations expertise, excellent judgment, and highly-developed analytical and communication skills.


Core Responsibilities
· Risk Detection and Mitigation: Apply employee and labor relations expertise to successfully identify trends and challenges, predict and mitigate risk, and develop and execute solution-focused strategies and programs
· Crisis Management: Work reactively on crisis-oriented partner issues under time limitations while exercising excellent judgment and leadership
· Project Management: Independently design, own, and lead successful large-scale, network-wide projects that improve frontline partner experience
· Analyze and Interpret Data: Exercise analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs
· Deliver Innovative Solutions: Challenge current practices, industry status quo, and generate creative mechanisms that bring about large-scale solutions
· Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and move solutions from concept to execution
· Lead Through Others: Build constructive relationships with critical stakeholders and peers to share information, influence change, and leverage resources to deliver results
· Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions
· Work at Scale: Design solutions for a single person, station, or situation then translate, design, and launch sustainable mechanisms for entire networks
- Hire & Develop the Best: Lead the development and growth of our field employee relations team
Successful candidate should be able to travel up to 50% of the time

BASIC QUALIFICATIONS

• Bachelor’s degree required
• 10+ years of relevant experience in employee relations, labor relations, labor/employment law
• Experience supporting large hourly workforces highly desired coupled with experience developing and leading teams
• Successful record of creating, improving and executing programs at scale
• Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience
• Capable of significant domestic travel, sometimes with short notice, up to 50% of the time
• Skilled in MS Excel, Word, SharePoint & PowerPoint; curious about new learning technologies

Job Tags

Hourly pay, Full time,

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