Job Description

Remote Client Experience Advisor

About the Company:
We are a fast-growing professional services company specializing in creating seamless, memorable client experiences. Our team supports individuals and organizations in planning, organizing, and managing a wide range of experiencesfrom leisure getaways to corporate retreatswhile ensuring each detail is handled with care and precision.

Position Overview:
As a Remote Client Experience Advisor , you will work directly with clients to coordinate their itineraries, handle inquiries, and provide ongoing support to ensure smooth, stress-free experiences. This is a remote role ideal for individuals who enjoy organization, communication, and helping others plan exceptional experiences.

Key Responsibilities:

• Communicate with clients to understand preferences, goals, and logistics
• Research, plan, and arrange customized itineraries and schedules
• Manage reservations, confirmations, and client records accurately
• Provide guidance, updates, and problem-solving support before and during each experience
• Stay informed about destinations, trends, and vendor options through ongoing learning
• Use online tools and systems to manage bookings and client communication efficiently

Qualifications:

• Strong written and verbal communication skills
• Excellent attention to detail and organizational ability
• Proficiency with web-based platforms, spreadsheets, and online systems
• Customer service or administrative experience preferred
• Ability to work independently and manage multiple priorities in a remote setting
• Professional, proactive, and solution-oriented mindset

Benefits:

• 100% remote, flexible schedule
• Supportive team environment with ongoing development resources
• Opportunities for growth and advancement
• Access to industry tools and insider resources

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