Quality Control Manager Job at R.W. Mercer Co., Detroit, MI

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  • R.W. Mercer Co.
  • Detroit, MI

Job Description

As a Remote Quality Control Manager, you will oversee the development, implementation, and execution of quality control systems that ensure products or services meet defined standards of excellence. You will lead a team of quality professionals, analyze quality trends, manage inspections or audits, and collaborate with cross-functional teams to drive continuous improvement across the organization.

This role is ideal for candidates with a strong background in quality management systems (QMS), regulatory compliance, and process optimization who are comfortable leading remote teams and managing QC functions in distributed environments.

Key Responsibilities:

Develop, implement, and maintain quality control policies and procedures that align with industry standards and internal objectives

Lead quality audits, inspections, and testing processes for products, deliverables, or services

Ensure compliance with regulatory, contractual, and customer quality requirements (e.g., ISO 9001, GMP, FDA, HACCP, Six Sigma, or CMMI depending on industry)

Manage remote or distributed QC teams, assigning tasks, reviewing performance, and coaching for continuous improvement

Analyze quality performance metrics and non-conformances, and lead root cause analysis and corrective/preventive actions (CAPA)

Coordinate with manufacturing, operations, engineering, or customer service teams to resolve quality issues efficiently

Oversee the documentation of quality control reports, inspection protocols, test results, and audit findings

Identify process inefficiencies and drive continuous improvement initiatives to improve product quality and reduce waste or rework

Train and guide employees on quality procedures, standards, and documentation best practices

Support vendor qualification and monitor supplier quality performance when applicable

Required Qualifications:

Bachelors degree in Quality Management, Engineering, Life Sciences, Manufacturing, or a related field

2+ years of experience in quality control, quality assurance, or regulatory compliance

Prior experience managing quality programs or QC teams, ideally in a remote or hybrid setting

Strong knowledge of quality standards, methodologies, and tools (e.g., ISO 9001, Six Sigma, Lean, GMP, etc.)

Experience with digital quality tools (e.g., QMS platforms, digital audit checklists, quality dashboards)

Strong analytical, leadership, and communication skills

Excellent problem-solving abilities and attention to detail

Proficient in Microsoft Excel, Word, and quality or production management software.

Job Tags

Remote work,

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