Job Description

Job Details:

The Clinical Practice Manager is responsible for oversight of practice operations and enforcement of policies and procedures in accordance with all regulatory and organization requirements.

Responsibilities:

• Supervise patient care and operational activities to ensure that the practice successfully supports the organization's mission and vital values.
• Review patient schedule and ensure provider and staff coverage.
• Identify and resolve operational problems and maintain overall patient and work flows.
• Review processes within practice for competencies and identify improvement areas.
• Supervise assigned personnel including hiring, training, payroll reconciliation and yearly performance reviews.
• Responsible for delegating work to assigned staff and achieving workflow standards.
• Provides guidance and support to staff and ensures the work is completed efficiently and correctly.
• Is or becomes a Cerner and Nextech super-user. Ensure that within each all patient visits are locked and billed, tasks are addressed, patient inquiries are answered, referrals and pre-certifications are obtained and portal inquiries are attended.
• Conduct regularly scheduled clinical staff meetings to inform of changes in the practice’s policies or processes, provide education to staff and allow staff to provide feedback on any areas or issues.
• Review and resolve any insurance, billing, referral or authorization issues.
• Order and maintain office/medical supplies and equipment.
• Maintain patient confidentiality.
• Provide coverage to front office as needed.
• Perform other related duties as directed or required.
• Provide clinical support when necessary within scope of practice for specific, certified/licensed role (i.e.: Opthalmic Technicians and Medical Assistants).
• Review of patient schedule and planning for clinical visits for the day with providers.
• Document medical history, medication reconciliation and enter information into EMR.
• Assist providers with patient visits as needed, including procedures.
• Assist patients with coordinating follow-up testing and on-going treatment after review with providers. Assist in coordinating with hospital and other clinical sites for continuum of care for follow-up patient care.
• Clean and sterilize instruments and assist in ordering clinical supplies and equipment.
• Assist with scheduling, authorizations, referrals, phone calls and other clerical duties as needed.

Experience:

Minimum of 5 years of experience in an ophthalmology practice required.

Education:

High School diploma or equivalent, required

Licenses / Certifications:

Current and active Ophthalmic Technician

About Us:

WMC Advanced Physician Services PC

Benefits:

We offer a comprehensive compensation and benefits package that includes:

• Health Insurance
• Dental
• Vision
• Retirement Savings Plan
• Flexible Savings Account
• Paid Time Off
• Holidays
• Tuition Reimbursement

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