Job Description

***Generous Relocation/Sign-on Bonus Available***

Lead, Innovate, and Grow—Join Intuitive Health as a Clinical Manager (RN)!

Are you ready to take on a leadership role that challenges the norm and accelerates your career? At Intuitive Health , in partnership with Presbyterian Health , we’re redefining healthcare by combining emergency and urgent care services under one roof —a groundbreaking model that enhances patient care and streamlines operations.

As a Clinical Manager (RN) in this unique setting, you’ll have the opportunity to expand your skill set, sharpen your leadership abilities, and make a lasting impact . If you thrive in both autonomous and collaborative environments and have a curious, solution-driven mindset , we want to hear from you!

What You’ll Do:

• Partner with executive leadership to manage a hybrid urgent care/emergency facility
• Lead and support a dynamic clinical team dedicated to high-quality patient care
• Foster a culture of innovation, efficiency, and collaboration
• Gain hands-on leadership experience that will propel your career forward

What We Offer:

• Competitive pay and benefits, including medical, dental, and vision
• Tuition reimbursement to invest in your growth
• Retirement plan, disability insurance, Basic Life Insurance, and EAP
• PTO to support work-life balance

This is your chance to step into a transformative leadership role where each day brings new challenges, new opportunities, and the chance to make a difference. Ready to take the next step in your career? Apply today!

Responsibilities

• Management of the non-physician clinical staff in concurrence with the Program Director and Hospital Leadership
• In coordination with the Hospital, recruit and manage the onboarding of clinical staff
• Provide initial and on-going training and education for clinical staff
• In coordination with other members of Intuitive and Hospital leadership, participate in community outreach
• Scheduling of clinical staff
• In coordination and at direction of the Hospital, assist Hospital with staff evaluations, following the process of the Hospital in accordance with the Hospital’s timeline and tools
• Utilize resources from Intuitive and Hospital, to support patient satisfaction for site
• Provide ongoing leadership training and mentoring to clinical staff
• Coordinate with the Program Director, Medical Director, and other clinical managers, as applicable, to implement quality assurance and performance improvement process
• Provide quarterly reporting on performance measures applicable to the site
• Serve as cultural champion for non-physician clinical employees
• Participate in regulatory and accreditation preparedness and survey process
• Ensure compliance with Hospital Policies, procedures, and processes, and requirements of regulatory, licensing, and accreditation activities
• Management of the customer service experience and relations at the Sites in concurrence with the Medical Director and Program Director
• Provide patients and their family with a customer focused, friendly, reassuring and open environment that encourages patient participation in health care decisions.
• Encourage a work environment that is friendly and respectful.
• Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, mopping floors and cleaning counters.
• Participate in applicable committees as requested
• Other duties as needed

Skills & Qualifications

• Bachelor’s degree in nursing or higher

• Patient/Client Focus
• Ethical Conduct
• Leadership
• Personal Effectiveness/Credibility
• Thoroughness
• Time Management

• Strong, clear, and precise verbal and written communication skills
• Strong relationship management skills
• Ability to work collaboratively across multiple organizations
• Highly motivated individual with demonstrated initiative, independence, and curiosity
• Self-driven, with an ability to work well under pressure and respond to shifting priorities
• Ability to manage multiple projects simultaneously

• Minimum of 5 years of experience in nursing
• Minimum of 2 years of experience in management or charge nurse experience within the emergency department
• Unrestricted registered nursing license in New Mexico
• Current ACLS certification
• Current PALS or ENPC certification

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