Appointment Setting for Automotive Service BDC $22/hr + Job at Ingram Interactive, Buena Park, CA

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  • Ingram Interactive
  • Buena Park, CA

Job Description

Service BDC Representative at $20-22 per hour plus bonus

Reporting Structure: BDC Director 

Job Summary:

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? Ingram Interactive is seeking a Service BDC Representative to join our team in the automotive industry. As a Service BDC Representative, you will manage customer inquiries, schedule service appointments, and ensure customer satisfaction.

Major Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Schedule service appointments and follow up with customers
  • Provide exceptional customer service to ensure customer satisfaction
  • Coordinate with service technicians to ensure timely completion of repairs
  • Maintain accurate records of customer interactions

Qualifications:

  • High school diploma or equivalent
  • Prior customer service experience preferred
  • Bi-lingual English/Spanish
  • Excellent communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in computer systems and software
  • Pass pre-employment drug and background tests

If you are a team player passionate about customer service, we want to hear from you! Apply now to join the Ken Grody Ford team as a Service BDC Representative.

Job Tags

Hourly pay, Full time,

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